Lost Emails

Last night before going to work I noticed that I hadn’t got any email since about 1500.  Not that I get that much email but it seemed a bit odd.  This morning after work and early this afternoon when I got up, I still had no new mail.  I checked my quota on my mail hosting service and had used less than half of my quota.  I saw from my Gmail account that forwards mail to my hosting service that my forwards were getting rejected due to a full mail box.

Well that was puzzling.  After contacting tech support, I found that I had not used up the physical capacity of my mail box but had reached the limit of the number of messages I could have in my mailbox, which was 3000.  The tech kindly upped my quota to 6000.

I asked him what good the record of physical usage was if the quota was based both on that and the number of messages.  He said that I had to monitor the number of messages in my account via webmail.  I asked if there was any kind of alerting to let users know when they were nearing either quota and was told that there was not.

Thankfully, I am not trying to run a business using this email because the lost emails could cost me money.  I think I would have to change hosting services were I to have a business dependent on email.  I think that my hosting service needs to reconsider its approach.

Anyhow, I did not get email for about 24 hours starting yesterday at 1500 so I you sent me an email between then and now, please resend it.

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